This privacy policy sets out how Jennie Louise Photography (“we”) uses and protects any information that you give when you use this website.

 

Jennie Louise Photography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information from which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

What we collect

 

Jennie Louise Photography must collect some information from you to allow you to use and access services, products and materials.  Identifier Information is only collected by you personally providing such information to Jennie Louise Photography via e-mail, by phone, in person or otherwise through the Jennie Louise Photography website when making a purchase or requesting service.

 

We may collect the following information:

• Your name

• Contact information including your email address, postal address and telephone number.

• Other information relevant to customer surveys and/or offers provided by us.

• Internet Traffic Data.

 

Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information.  We collect no personally identifying information through this process, and it is used to help analyse user traffic with respect to various services available through Jennie Louise Photography to allow for a more customised and enjoyable user experience.

 

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. This includes Pixel tagging activities. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

What we do with the information we gather

• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•  Internal record-keeping

•  To improve our products and services to you.

•  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and given us consent to use.

•  From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post but only in accordance with your expressed consent for such contact. We may also use the information to customise the website according to your interests.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate electronic procedures to safeguard and secure the information we collect online.

 

Any password(s) which you might use to access third-party providers (such as pixieset galleries) are your own responsibility. If you believe your password(s) has/have been compromised, you must inform us straightaway and change it. 

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

We are the sole owners of the information collected on the Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you, and will not share your information with any third party outside of our organisation, other than as necessary to fulfill your request, e.g. to ship an order.

You may choose to restrict the collection or use of your personal information in the following ways:

• • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

• • If you have previously agreed to us using your personal information for direct-marketing purposes, you may change your mind at any time by writing to or emailing us at jennie@jennielouise.co.uk

• • You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email jennie@jennielouise.co.uk. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly rectify any information found to be incorrect.

 

Testimonials

Jennie Louise Photography may display personal testimonials of yours from time to time received via email or as otherwise received from you. If you would like Jennie Louise Photography to remove your testimonial or customer review at any time, please simply contact us at jennie@jennielouise.co.uk and we will promptly do so.

 

Orders

We request information from you on our order form. To buy from us, you must provide contact information (such as your name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

 

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether or not to disclose information sought by such surveys or contests. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

Jennie Louise Photography may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28th March 2018. If have any questions about this Privacy Policy, you may contact us via email at jennie@jennielouise.co.uk